Events

Building a Customer Journey Map: Step by Step Through the Customer’s Path

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🎯 Building a Customer Journey Map: Step by Step Through the Customer’s Path

Every successful product begins with a deep understanding of its user.
A Customer Journey Map (CJM) helps you see the entire experience through the customer’s eyes — from the first interaction to purchase and loyalty.
It’s a key tool that shows where your customers feel delighted and where they face challenges.

📌 At the session, you will learn:
🔹 What a Customer Journey Map is and why it’s important
🔹 The key stages a user goes through along their journey
🔹 How to identify pain points and improve the user experience
🔹 The best tools and templates for creating your own CJM

📍 Atyrau Hub
⏰ 15:00
📅 October 18

🚀 Learn to see your product through the eyes of your customer and create solutions that truly work!

  • Organizer

    Филиал автономного кластерного фонда "Парк инновационных технологий" по городу Атырау

  • Area

    Web Development and Design

  • Format

    Offline

  • Region

    Atyrau

  • Address

    ул. Маденова 2, Атырау, Казахстан

  • Start date

    Oct. 18, 2025, 3 p.m.

  • End date

    Oct. 18, 2025, 5 p.m.

Participate