IT Operations and Support Trainee
- Income level not specified
-
Astana
Whatsapp
Brief Description
- If you enjoy solving technical challenges and collaborating with others, then choose this program and learn to ensure the smooth running of IT operations.
Responsibilities
- Understand the fundamentals of IT operations and IT service management
- Explore the best practices and guidelines for ensuring the quality of IT services
- Master popular knowledge management tools to gather, organize and share information effectively
- Learn how to provide holistic user support, ranging from identifying problems to troubleshooting
- Develop your soft skills, such as communication, problem-solving and stress management
Requirements
- English level from B2 (Upper-Intermediate) and higher
- Basic computer literacy
- Strong communication skills
- Attention to detail and knack for active listening
Nice to have
- Basic knowledge of IT service management
Contact Information
- WFATalentAcquisitionKZ@epam.com
