Sales Manager/Customer Service Manager

About the vacancy

Sales Manager / Customer Service Manager (IT, Pricefeed)

We are an IT company Pricefeed.kz . We are developing a service that helps sellers on Kaspi increase sales, automate work with goods and improve customer service. Our goal is to give sellers a tool that directly affects their revenue and business growth.

We are currently expanding our team and looking for a sales manager who will handle incoming calls and actively connect new customers.

What to do:

— Advise clients on incoming requests (without cold search in the classical sense)— Connect new customers to the service and accompany them at the start— Make phone calls to the target audience base (Kaspi sellers)— Identify customer needs and select the appropriate solution— Bring the customer to payment and monitor the result— Collect feedback and participate in product improvement

What is important to us:

— Experience in sales of services for at least 1 year — Ability to communicate thoughts clearly and clearly (verbally and in writing)— The ability to identify customer needs, and not just "sell head—on" — Proactivity and high communication skills — Focus on results and plan fulfillment - Basic work discipline (customer management, control of transaction stages)

That would be a plus:— Experience working with marketplaces (Kaspi, Wildberries, etc.)— Understanding how sellers earn money

Conditions:

— Income: 300 000 – 600 000 ₸ on hand (fixed + bonuses from sales)— Payments: 1 time per month— Format: office work— Schedule: 5/2, from 9:00 to 18:00— Address: Almaty, Alatau district, Alatau Creative Hub (Nurkent district)— Registration: GPH agreement (with self-employed / sole proprietor / individual)

What you will receive:

— Work in an IT company with growth ambitions - A product that really makes money for customers (easier to sell)— Immersion in the marketplace and e-commerce market — Product and sales training — The opportunity to grow up to be a business leader

If it is important for you not just to "sit on the salary", but to really influence your income and develop in sales of an IT product, please respond.