Vacancies
Astana
Remote work
Internship
IT Operations and Support Trainee
Published
Astana
Remote work
Internship
Main requirements
General requirements:
- Citizens of Kazakhstan and permanent residents who are eligible to work in this country.
- Specialists changing careers and graduates.
- Individuals aged 18 years and older.
Skills requirements:
- English level from B2 (Upper-Intermediate) and higher.
- Basic computer literacy.
- Strong communication skills.
- Attention to detail and knack for active listening.
Nice to have:
- Basic knowledge of IT service management.
What you will do
- Understand the fundamentals of IT operations and IT service management.
- Explore the best practices and guidelines for ensuring the quality of IT services.
- Master popular knowledge management tools to gather, organize and share information.
- Learn how to provide holistic user support with the help of GenAI.
- Develop your soft skills, such as communication, problem-solving and time management.
What we offer
- Industry‑focused learning with EPAM, a leader in AI transformation engineering and consulting.
- Free access to materials and resources designed and regularly refreshed by practitioners.
- Intensive, hands-on training through numerous practical assignments.
- Regular guidance and actionable feedback from professionals.
- Modern educational ecosystem supported by built‑in AI tools.
- Opportunity to join the EPAM team upon successful program completion.
Т
Товарищество с ограниченной ответственностью EPAM Solutions
Participant of Astana Hub
Job Type
Remote work
Type employment
Internship
Required education level
Secondary education
Direction
Information Technology
Work experience
No experience
Salary
Not specified
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