Vacancies
Almaty
Full-time
Full-time
Technical Support Specialist
Published
Almaty
Full-time
Full-time
Main requirements
1.1. Work experience: from 1-2 years in technical support of IT products / Helpdesk.
1.2. Education: Higher / secondary specialized (IT, technical) education.
1.3. Skills: Experience working with ticket systems, basic understanding of network technologies, competent speech, and customer orientation.
What you will do
Receiving and processing user requests, providing technical support and user advice, resolving incidents and disruptions in IT systems/software, and escalating complex tasks for developers.
What we offer
Registration in accordance with the Labor Code of the Republic of Kazakhstan.
Товарищество с ограниченной ответственностью МетаЭра
IT-company
Job Type
Full-time
Type employment
Full-time
Required education level
Bachelor's degree
Company industry
Information Technology
Work experience
At least 2 years
Salary
Not specified
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