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Electronics and Technical Support Technician

Published
Astana Full-time Full-time

Main requirements

We are looking for a technician to join the support team. We need a person who understands electronics, has basic programming knowledge and likes to find solutions to non-standard technical problems.

What is important:

Basic knowledge of electronics and circuit engineering. Understanding how microcontrollers work. Initial experience or a great desire to work with ESP32 / Arduino / STM32. The ability to use a multimeter, soldering iron and basic laboratory equipment. Willingness to learn, understand complex tasks and work with real "hardware". Understanding IoT, GSM/LTE modems, BLE or SPI/I2C/UART will be a plus.

What you will do

Assembly and preparation of modules:

Assembly of modules from individual components: boards, housings, antennas, and other components.

Firmware and module configuration.

Testing of the assembled devices.

Preparation and packaging of ready-made modules.

Diagnostics and repairs:

Accepting modules from customers for diagnostics and repairs.

Troubleshooting of electronic devices.

Equipment health check.

Conducting technical tests.

Customer technical support:

Video consultations for clients in non-standard situations.

Assistance in connecting and configuring equipment.

Diagnosis of technical problems together with the client.

Interaction with support managers in solving complex issues.

What we offer

Work in a developing IT company.

Interesting tasks at the intersection of electronics, programming and technical support.

Product training and assistance at the adaptation stage.

The opportunity for professional development.

Schedule - 10:00-18:30, Monday-Friday

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