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Technical Support Consultant

Published
Astana Full-time Remote work Full-time

Main requirements

What you need to be able to work with:

  • knowledge of the principles and techniques of information system development;
  • principles of DBMS operation, life cycles of software product creation;
  • knowledge of xml, html, sql;
  • writing queries to the database;
  • knowledge of software product creation life cycles;
  • ability to conduct official correspondence;
  • striving for continuous development;
  • the ability to understand new technologies;
  • responsible approach to solving problems, efficiency;
  • high efficiency;
  • ability to work in a team;
  • the ability to handle issues in multitasking mode.
  • IT education.

What you will do

Today, we invite an active, responsible person to work as a Technical support Consultant.

What will need to be done:

  • provide written and oral consulting services;
  • develop documentation (minutes of the working group, a plan for routine maintenance, etc.);
  • promptly review requests received by the support service.
  • register user requests in the system;
  • provide assistance in solving technical problems when using the product/service;
  • to carry out IP updates;
  • keep User instructions up to date;
  • to advise Users.

What we offer

  • The opportunity for professional growth
  • Timely wages.
  • Laptop + organized workplace.
  • Gym.
  • Corporate events.
  • Unlimited coffee and tea.
  • A flexible and rational bonus system.
ТОО Smartcontract
IT-company
Job Type
Full-time
Remote work
Type employment
Full-time
Required education level
Bachelor's degree
Company industry
Information Technology
Work experience
At least 1 year
Salary
Not specified
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