This isn't a spec-writing, backlog-tending role - it's a high-impact seat at the product table. As Product Owner, you’ll work closely with our engineering and design teams to deliver real value to real users. You’ll take ideas from insight to execution and help shape the future of voice tech and automation in the contact center space.

Who we are & why we’re hiring:
Our company is a leading SaaS provider that enable businesses of all sizes to deliver exceptional customer experiences. Our innovative platform offers a full range of features and capabilities, including intelligent routing, IVR, call recording, analytics, and more.

Location: Almaty, Kazakhstan or remote 

In this role, you’ll:

• Own core product domains: Inbound & Outbound Telephony, AI Dialer, Speech
  Analytics, Billing, Answering Machine Detection, and our Mobile App for Contact Center
  agents
• Work hand-in-hand with a dedicated team: 1 designer, 4-6 developers, and 1-2 QA
  engineers
• Manage and prioritize the team backlog to keep delivery tight and focused
• Collaborate closely with our designer on feature flows, UX thinking, and interface logic
• Partner with engineering leadership to ensure smooth, high-velocity development
• Conduct detailed requirement analyses and manage dependencies
• Support strategic initiatives in collaboration with Product Managers

Qualifications:

• 3+ years of experience in a Product Owner or similar technical product role (in
  telecom, CCaaS, CPaaS domains, ideally)
• Excellent communication skills in English (both verbal and written)
• Strong sense of ownership, clarity, and an eye for clean execution
• Experience with telephony, voice platforms, or contact center technologies
• Comfortable working in fast-moving, cross-functional environments
• Collaborative mindset, especially when working with designers and engineering leads
• High attention to detail - you think in edge cases, not just happy paths
• Self-driven, accountable, and always curious

We offer:

• Competitive salary
• Flexible work: stay remote or relocate or work from our beaituful office in Almaty
  (Kazakhstan)
• A nicely-located, new, spacious office and remote opportunities
• Top-notch work equipment
• Free lunch and healthy snacks every day
• Professional development
• Be part of a team shipping real solutions for real users
• Influence the evolution of a global-scale contact center platform
• Friendly, driven, and talented teammates