The AICA platform offers services for two main segments:

For B2C – Audio-to-text transcription and text-to-speech services.

This convenient tool allows users to quickly convert audio recordings, calls, interviews, and meetings into highly accurate text formats. Regardless of the topic or language, you can instantly obtain text for further analysis, editing, or documentation. The text-to-speech service transforms textual data into professional audio in Kazakh, Russian, English, and Uzbek, with options to choose various voices and adjust intonation settings. This service is ideal for creating educational materials, advertisements, and social media content.

For B2B – AICA Speech Analytics.

This comprehensive tool helps analyze and enhance customer communications by automatically processing calls and conversations to identify key interaction metrics. The service evaluates script adherence, service quality, additional sales opportunities, and detects telephone fraud, providing a complete picture of client interactions. It enables companies to monitor employee performance, understand customer needs, and make informed decisions to improve efficiency and increase sales. 

«In the B2B segment, we are testing hypotheses and seeking product-market fit (PMF). There’s still significant internal work to be done to confidently enter the market with a polished product. Additionally, we were selected for Astana Hub’s Sales Bootcamp program, which focuses on boosting sales and revenue growth. Last week, we attended an introductory session where we were introduced to a strong network of experts and trackers. We plan to make the most of this opportunity to achieve solid sales and traction», – said Nurlan Zhunosov, co-founder of AICA.

Read more details on the website er10.kz.