"Monitoring is an integral part of the Astana Hub ecosystem and is aimed at ensuring equal conditions for all participants and compliance with established requirements. His task is not only to fix violations, but also to prevent them by forming clear rules of operation. This helps to maintain trust in the institute and a high level of business responsibility," said Marya Zhunusova, Head of the Astana Hub Monitoring Service.
Four key categories of violations were identified during the audit.
In some cases, companies sold products without documenting their own production. Starting from January 1, 2026, after the entry into force of the order of the Deputy Prime Minister - Minister of Artificial Intelligence and Digital Development of the Republic of Kazakhstan No. 521/NK, an extract from the register of a Kazakhstani commodity producer is mandatory. The absence of this document is considered a violation of the conditions of participation in the Astana Hub.
There have also been cases of activities outside the list of priority areas in the field of ICT. We are talking about traditional offline businesses or maintenance services for third-party information systems that are not related to the Astana Hub participant. At the same time, the reason for exclusion for some companies was the failure or late submission of documents as part of detailed monitoring, which is a serious violation and prevents the confirmation of the company's compliance with the established participation criteria.
Astana Hub places high demands on the business reputation of the participants. The status of a participant is revoked if the company's activities carry image risks and contradict the principles of business ethics. Such cases include:
- cooperation with counterparties whose activities are contrary to the law (for example, online casinos, pyramid schemes);
- obtaining financial benefits without actually providing services.
The innovation cluster adheres to the principles of transparency, trust and professional ethics. Participants are expected not only to comply with the established criteria, but also to maintain high standards of business responsibility.
It should be recalled that in accordance with the current Tax Code, at least 90% of the total annual income of participants should be generated through priority ICT activities. Detailed information is provided in Articles 17, 740 and 741 of the Tax Code of the Republic of Kazakhstan.
The Astana Hub Participant Monitoring Service has been in operation since 2023. During this time, more than 200 companies were excluded from participation. Today, more than 2,000 IT companies and startups are registered in Astana Hub, including about 500 with foreign participation.
The government continues to support the development of technological entrepreneurship through the ecosystem of the Astana Hub international innovation cluster. Participants gain access to infrastructure, tax preferences, educational and acceleration programs, as well as scaling tools and access to international markets. This approach allows companies to develop and compete globally while maintaining uniform and transparent operating rules.
"Monitoring is an integral part of the Astana Hub ecosystem and is aimed at ensuring equal conditions for all participants and compliance with established requirements. His task is not only to fix violations, but also to prevent them by forming clear rules of operation. This helps to maintain trust in the institute and a high level of business responsibility," said Marya Zhunusova, Head of the Astana Hub Monitoring Service.
Four key categories of violations were identified during the audit.
In some cases, companies sold products without documenting their own production. Starting from January 1, 2026, after the entry into force of the order of the Deputy Prime Minister - Minister of Artificial Intelligence and Digital Development of the Republic of Kazakhstan No. 521/NK, an extract from the register of a Kazakhstani commodity producer is mandatory. The absence of this document is considered a violation of the conditions of participation in the Astana Hub.
There have also been cases of activities outside the list of priority areas in the field of ICT. We are talking about traditional offline businesses or maintenance services for third-party information systems that are not related to the Astana Hub participant. At the same time, the reason for exclusion for some companies was the failure or late submission of documents as part of detailed monitoring, which is a serious violation and prevents the confirmation of the company's compliance with the established participation criteria.
Astana Hub places high demands on the business reputation of the participants. The status of a participant is revoked if the company's activities carry image risks and contradict the principles of business ethics. Such cases include:
- cooperation with counterparties whose activities are contrary to the law (for example, online casinos, pyramid schemes);
- obtaining financial benefits without actually providing services.
The innovation cluster adheres to the principles of transparency, trust and professional ethics. Participants are expected not only to comply with the established criteria, but also to maintain high standards of business responsibility.
It should be recalled that in accordance with the current Tax Code, at least 90% of the total annual income of participants should be generated through priority ICT activities. Detailed information is provided in Articles 17, 740 and 741 of the Tax Code of the Republic of Kazakhstan.
The Astana Hub Participant Monitoring Service has been in operation since 2023. During this time, more than 200 companies were excluded from participation. Today, more than 2,000 IT companies and startups are registered in Astana Hub, including about 500 with foreign participation.
The government continues to support the development of technological entrepreneurship through the ecosystem of the Astana Hub international innovation cluster. Participants gain access to infrastructure, tax preferences, educational and acceleration programs, as well as scaling tools and access to international markets. This approach allows companies to develop and compete globally while maintaining uniform and transparent operating rules.
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