Vacancies

Junior Consulting Engineer

  • from 250000 ₸
  • Almaty

We are looking for a Junior Consulting Engineer to work 5/2 from 12:00 to 21:00 Almaty time. The role is office-based and involves written communication.

Who we are & why we’re hiring:
Our company is a leading SaaS provider that enable businesses of all sizes to deliver exceptional customer experiences. Our innovative platform offers a full range of features and capabilities, including intelligent routing, IVR, call recording, analytics, and more.

Location: Almaty, Kazakhstan

In this role, you’ll:

  • Acquire an in-depth understanding of our product and implement diverse operational strategies to boost client efficiency.
  • Educate clients on new features and integrate technologies into their workflows.
  • Support customers through messaging apps, identify issues, and direct them to the right departments.
  • After gaining a thorough understanding of the product, deliver high-quality web-based demonstrations to prospective clients.
  • Conduct training sessions and online presentations for clients in English, ensuring they understand product features and best practices.
  • Create clear, engaging materials that support and accelerate customer acquisition.

Qualifications:

  • Educational background in a technical field and the skill to study and understand technical materials, such as API documentation.
  • Demonstrated expertise in providing customer assistance and support.
  • English proficiency at B2 level or higher.

Preferred Qualifications:

  • Professional certifications such as CCNA (Cisco Certified Network Associate).
  • Experience working in a fast-paced, international environment.
  • Basic development skills for automating routine tasks.

We offer:

  • Competitive salary
  • A nicely-located, new, spacious office
  • Top-notch work equipment
  • Free lunch and healthy snacks every day
  • Professional development
  • No calls, messaging only type of work
  • Possible night shifts after probation, 5/2 17.00 - 02.00 work hours

 

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ТОО CONNECTIVITY SOLUTIONS (КОННЕКТИВИТИ СОЛЮШНЗ)
IT-company
Participant of Astana Hub
  • Job Type

    Full-time

  • Direction

    Information Technology

  • Required Education Level

    Bachelor's degree

  • Work experience

    No experience

  • Vacancy Status

    Open

  • Publication Date

    25 november 2025