• Understanding web and mobile patterns (iOS HIG / Android Material).

• Basic understanding of layout (HTML/CSS) for dialogue with development.

• Product analytics (Amplitude/GA) and A/B test logic.- Basics of accessibility.AI-competencies:

• Experience designing products with ML/AI features (recommendations, search, personalization, chat assistants).
• Understanding UX patterns for generative and conversational interfaces
• Basic prompt design and the ability to work in conjunction with the data/ML team: what the model can and cannot do, how to set the task.AI-native workflow: confident use of AI tools in design and prototyping (Figma AI, Claude/Cursor, MCP bundles) for speed.
• Total experience in product design is at least 5 years, 2-3 of them in the Senior role.
• B2C is required; preferably marketplace / e-commerce / travel / ticketing
• A portfolio with cases where you can see the impact on metrics (conversion, retention), and not just visual.

WORK EXPERIENCE REQUIREMENTS:

• Experience of working in international IT companies as a Chief Accountant in one person for at least 3 years with general experience in accounting for at least 5 years

The advantage will be:

• Work experience in payment organizations
• Experience working with Astana Hub
• Experience working with non-residents
• Work experience in Big4
• Professional skills of working in 1C 8.3
• Accounting under IFRS and willingness to develop accounting practices in other jurisdictions
• Experience in implementing projects on accounting automation, migration, and integration of accounting systems
• Experience in implementing projects on licensing organizations in the financial sector
• Experience in international companies and/or holding companies, in IT companies, with subscription models, licensing, SaaS, etc.
• Work experience in a multi-corporation structure

QUALIFICATION REQUIREMENTS:

• Higher education in finance
• The presence of a certificate of a professional accountant of the Republic of Kazakhstan is mandatory
• English C1 (Upper Intermediate)

The advantage will be:

• Availability of certifications (ACCA, DipIFR)
• Higher education in finance and credit, accounting and auditing

• Work experience in the position of Commercial Director, Business Development Director or in a similar managerial position - at least 5 years
• Work experience in the banking sector or with financial products
• IT background or proven work experience in technology/product companies
• Understanding the specifics of the fintech market in Kazakhstan and the CIS region
• Experience in building and managing sales/business development teams
• Strong C-level strategic thinking and negotiation skills

Requirements:good written language in Russian; attentiveness and responsibility; confident use of a smartphone or computer; stable Internet connection; work experience is not required — we will teach you everything.

WE EXPECT THE CANDIDATE TO HAVE:

• 4+ years of professional experience with Go
• Experience developing microservices in Go
• Good understanding of network protocols
• Knowledge of REST APIs, gRPC, WebSocket, HTTP, and JSON-RPC
• Deep understanding of Go concepts, including concurrency and interfaces
• Strong knowledge of Linux and Docker
• Strong knowledge of relational databases, including MySQL and PostgreSQL
• Understanding of CI/CD principles
• Hands-on experience with Kafka / RabbitMQ and Redis / Memcached

• Fluent English;

• Tech-savvy and AI-native: uses LLM tools daily, can vibe-code;

• Proven track record of excellence: drove a project to a measurable result;

• Data-driven with structured and critical thinking;

• Creative: can generate viral angles and PR hooks from scratch;

• Socially and culturally fluent: understands what content will land on each platform;

• End-to-end ownership without micromanagement, and comfortable doing the “dirty” ops work;

• Ambitious, action-biased, resilient, high-energy; handles direct and sometimes harsh feedback; ready for an intense schedule.

Good to have

• Own product or business launched, with a measurable result;

• Twitter-native with VC ecosystem awareness.

What This Role Is Not

This is not a fit if you:

• prefer strategy over execution;

• need detailed instructions to get started;

• are uncomfortable with direct, critical feedback;

• want predictable 9–5 scheduled workdays.

• Excellent written English (B2 and above) is out of the question: you will be writing to a global audience all day long;
• Strong communication skills and the ability to stay calm under pressure;
• Fast learning: new tools, products, and processes don't scare you.;
• Attention to detail and reliability when working with multiple dialogues at the same time;
• Willingness to work night shifts according to schedule 2/2;
• Ownership, stability, and a sincere desire to make users happy.

That would be a plus

• Experience in support, moderation, or live chat;
• Background in tech, SaaS, or AI products;
• Getting to know Zendesk, Intercom, or similar support platforms;
• Basic understanding of refunds, billing, or payment platforms (Stripe, Paddle, etc.);
• Experience working in a startup or other fast-paced environment.

• 3+ years of experience with multi-agent or generative AI frameworks such as LangChain or CrewAI
• Advanced coding skills in Python (preferred) or Java with a solid understanding of software engineering principles
• Experience with backend frameworks such as FastAPI, Flask or Django and microservice architectures
• Familiarity with containerization and orchestration tools such as Docker, Kubernetes, GitHub Actions or MLFlow
• Experience implementing CI/CD and MLOps pipelines in cloud environments such as Azure ML, Databricks or AWS
• Hands-on experience with data ETL, APIs and model deployment workflows
• Knowledge of distributed systems and data platforms for big data
• Understanding of Agile and SAFe methodologies and collaborative engineering practices
• Fluent English and a proactive problem-solving mindset

Nice to have

• Knowledge of ML/AI methodology and AI architectures
• Background in Data Science
• Familiarity with SAP AI Core and SAP BTP
• Experience with agile frameworks such as Scrum or SAFe and project management tools such as Jira

Must Have

• Commercial Python development experience.
• Strong command of Django / Flask / FastAPI.
• Experience with JavaScript and React / Next.js .
• Experience working with PostgreSQL/MySQL, Redis and REST API.
• Experience working with Tailwind, HTML/CSS, Ngrok.
• Experience working with AI/LLM and AI development tools.
• The ability to independently understand existing code and unfamiliar systems.
• Strong problem solving: you can find the cause of a problem, decompose it, and offer several solutions.
• The ability to talk to users and translate business needs into technical solutions.

Nice to Have

• Work experience in a startup, product team, IT consulting or system integration.
• Experience in self-implementation of solutions from clients.
• Understanding the product approach and business processes.
• Understanding CustDev, CJM, Jobs-to-be-Done, or similar approaches.
• Minor in Public Policy, Public Administration, Economics.

We are looking for a User Training Specialist — a sociable, attentive and responsible employee who will help users and employees of the company to work confidently with our digital platforms. You will conduct training and webinars, prepare training materials, answer user questions, and collect feedback to further improve products and processes.

• You speak Kazakh and Russian at a confident level: competent oral and written speech
• You can explain information clearly and easily to different categories of users.
• You use a PC with confidence and are ready to quickly master new digital products and tools.
• You can work with a large amount of information, analyze it and structure it.
• Are you able to prepare presentations and training materials
• You are sociable and easily find a common language with people.
• You learn fast and are ready to constantly evolve.
• They are responsible, punctual and stress-resistant.
• Are you ready for frequent business trips
• Experience in user training, conducting trainings, or in a similar position will be an advantage, but is not mandatory.