Vacancies

Post your job or apply for suitable jobs easily by filling out a simple online form. Get SC and XP for being active in the job section.

1989 Vacancies

Product Owner

This isn't a spec-writing, backlog-tending role - it's a high-impact seat at the product table. As Product Owner, you’ll work closely with our engineering and design teams to deliver real value to real users. You’ll take ideas from insight to execution and help shape the future of voice tech and automation in the contact center space.

Who we are & why we’re hiring:

Our company is a leading SaaS provider that enable businesses of all sizes to deliver exceptional customer experiences. Our innovative platform offers a full range of features and capabilities, including intelligent routing, IVR, call recording, analytics, and more.

Location: Almaty, Kazakhstan or remote 

In this role, you’ll:

  • Own core product domains: Inbound & Outbound Telephony, AI Dialer, Speech
    Analytics, Billing, Answering Machine Detection, and our Mobile App for Contact Center
    agents
  • Work hand-in-hand with a dedicated team: 1 designer, 4-6 developers, and 1-2 QA
    engineers
  • Manage and prioritize the team backlog to keep delivery tight and focused
  • Collaborate closely with our designer on feature flows, UX thinking, and interface logic
  • Partner with engineering leadership to ensure smooth, high-velocity development
  • Conduct detailed requirement analyses and manage dependencies
  • Support strategic initiatives in collaboration with Product Managers

Qualifications:

  • 3+ years of experience in a Product Owner or similar technical product role (in
    telecom, CCaaS, CPaaS domains, ideally)
  • Excellent communication skills in English (both verbal and written)
  • Strong sense of ownership, clarity, and an eye for clean execution
  • Experience with telephony, voice platforms, or contact center technologies
  • Comfortable working in fast-moving, cross-functional environments
  • Collaborative mindset, especially when working with designers and engineering leads
  • High attention to detail - you think in edge cases, not just happy paths
  • Self-driven, accountable, and always curious

We offer:

  • Competitive salary
  • Flexible work: stay remote or relocate or work from our beaituful office in Almaty
    (Kazakhstan)
  • A nicely-located, new, spacious office and remote opportunities
  • Top-notch work equipment
  • Free lunch and healthy snacks every day
  • Professional development
  • Be part of a team shipping real solutions for real users
  • Influence the evolution of a global-scale contact center platform
  • Friendly, driven, and talented teammates
Almaty
Full-time
Remote work
Full-time

Финансовый контролер

Short description

We are looking for an experienced financial controller who can build a transparent financial architecture, ensure data accuracy, and support analytics-based business solutions. This is a role for an analytical, structural specialist who is able to work in a dynamic environment.

Responsibilities

  •  

    Financial control and reporting

    • Conduct financial control of the company's operational activities.

    • Generate management reports: P&L, Cash Flow, balance, variance analysis.

    • Monitor the correctness of transactions, the classification of expenses and the targeted use of the budget.

    Planning and analysis

    • Participate in budgeting, forecasting, and plan adjustments.

    • Analyze the deviations of the fact from the plan and the cost drivers.

    • Prepare regular reports for management and recommendations on optimization.

    Processes and internal controls

    • Build financial processes and regulations 0→1 or improve existing ones.

    • Ensure compliance with financial discipline and a control environment.

    • Set up interaction with procurement, lawyers, and operational teams.

    Taxes and compliance

    • Monitor the correctness of tax accounting together with the accounting department.

    • Participate in the preparation of documents for inspections and audits.

    • Monitor legislative changes affecting the financial model.

Requirements

  • At least 3 years of experience in finance / controlling / audit.
  • Knowledge of management accounting, basic reports and financial instruments.

  • Strong analytical skills, ability to work with large amounts of data.

  • Proficiency in Excel/Google Sheets at an advanced level; experience in BI is a plus.

  • The practice of building processes, participating in budgeting, and communicating with auditors.

  • Experience in e-commerce, SaaS, technology or fast-growing companies is welcome.

Conditions

  • 5/2 full employment
  • the remote work format is not provided

Contact information

  •  +77475633625
Almaty
Full-time
Full-time

ML инженер ID 612

The Telephony Team
The team is developing a voice platform integrated into the CRM system. It provides interaction between agents and clients in key business areas and supports:

– Outgoing calls (telegrams, reminders, callbacks);
– Incoming requests;
– Call routing and queue management;
– Call efficiency analytics;
– Integration with CRM.

Responsibilities

– Development of intelligent audio models
– Optimization of the automatic dialer system
– Putting models into operation
– Integration of the ML model into the telecom platform

Requirements

Experience in the development and implementation of ML models for real-time audio processing (VMD, VAD, ASR)
– Understanding of dial-up optimization methods (Erlang-C, Little's Law, multi-armed bandits, etc.)
– Skills in interacting with backend and VoIP engineers, reading SIP charts and RTCP metrics
– The practice of versioning models and experiments (MLflow, DVC or similar tools)

We offer:

– Flexible work format from the office

– Medical insurance from the first day

– Budget for education: language courses, trainings, certifications

– Compensation for sports and mental health expenses

– 20 working days of vacation and paid sick leave

– The salary level is discussed at the interview

Contact information

  •  aymaral.andossova@dif.tech
Almaty
Full-time
Flexible schedule
Full-time

Платформенный инженер ID 359

Responsibilities:

– Creating a user-friendly and intuitive platform that simplifies complex processes and ensures seamless integration with the infrastructure

– Design and implementation of self-service solutions combining automation and control

– Integration of CI/CD pipelines, service catalogs, and observability tools into a single platform.
– Increased engagement and active use of the platform among engineering teams with different needs.
– Tracking new trends in platform engineering and increasing developer productivity

 

Requirements:

– Excellent command of TypeScript and Node.js .

– Experience developing in Golang, Python or other backend languages.

– Practical experience working with Kubernetes, AWS, Terraform and CI/CD pipelines. 

– Knowledge of monitoring tools (Grafana, Prometheus, OpenTelemetry, etc.).
– Knowledge of the basics of security: OAuth, RBAC and others

It will be a plus:

– Getting to know Backstage or similar internal portals for developers.
– Experience working with React.



We offer:

– Flexible work format from the office

– Medical insurance from the first day

– Budget for education: language courses, trainings, certifications

– Compensation for sports and mental health expenses

– 20 working days of vacation and paid sick leave

– The salary level is discussed at the interview

Contact information

  •  aymaral.andossova@dif.tech
Almaty
Full-time
Flexible schedule
Full-time

Проектный менеджер ID 561

Responsibilities:

– Manage multiple projects simultaneously while balancing priorities and deadlines.

– Defining and understanding the overall scope of the project, planning and scheduling key milestones and deadlines

– Holding regular project status meetings, preparing progress reports, timely escalating issues, decisions, and risks to management.

– Assessment of the resources and participants needed to achieve the project goals, and interaction with the heads of other departments to obtain commitments on tasks.
–Managing relationships with key stakeholders at all stages — from project launch to post-implementation

Requirements:

– More than 2 years of experience in the payment industry (issuers, acquirers, payment networks, payment gateways, etc.)

– Understanding the industry, mobile payments, global banking sector, payment networks and related regulatory requirements

– Excellent communication and time resource allocation skills

– Ability to create clear and understandable written and oral materials: emails, presentations, demonstrations
– Fluency in English



We offer:

– Flexible work format from the office

– Medical insurance from the first day

– Budget for education: language courses, trainings, certifications

– Compensation for sports and mental health expenses

– 20 working days of vacation and paid sick leave

– The salary level is discussed at the interview

Contact information

  •  aymaral.andossova@dif.tech
Almaty
Full-time
Flexible schedule
Full-time
Search and filter

Vacancy Status

Type employment

Job Type

Required education level

Work experience

City or region

Income level

Direction

Reset filter