Netcracker Technology, a large software development company and leading provider of OSS/BSS Solutions (incl. Telecommunications Operations and Management Solutions) are seeking a skilled and detail-oriented System Analyst to join our Cloud Low Code Platform team. In this role, you will focus on designing the Cloud Low Code Platform, ensuring it aligns with the architecture of the existing Netcracker products. You will analyze current products, gather requirements and develop feature designs.

General IT Knowledge

• Principles of system architecture:client-server models,microservices,cloud-based solutions
• client-server models,
• microservices,
• cloud-based solutions
• Understand Kubernetes (K8s) fundamentals
• Understand DevOps principlesShould be able to work with Git
• Should be able to work with Git
• Principles of RESTful and SOAP APIs
• Understanding of data formats such as JSON

System Analysis Skillset

• Experience with object models and API specification design
• Experience of UML (Sequence Diagrams, Component Diagrams, and Class Diagrams)
• UX Design principles
• Knowledge of integration patterns and tools (e.g., Postman, Swagger)

Feature Design and Documentation

• Draft and maintain design artifacts, including logical and object models
• Specify and document API frameworks and integration contracts in collaboration with developers

• Facilitate and document meetings with clear agendas, objectives, and outcomes
• Collaborate using tools like Confluence and Jira to manage tasks and maintain project transparency
• Maintain a proactive approach to problem-solving and task management
• Deliver effective presentations to communicate ideas and designs

We offer:

• Professional growth in the international business environment
• Free English courses and opportunity to practice foreign languages daily;
• Business trips across the world to work for the leading telecommunication providers
• Medical insurance for employees and medical insurance discounts for family members
• Friendly multi-cultural and multi-language atmosphere (foreign language maintenance and enhancement)
• Education and following the software delivery trends of the industry, e.g. Waterfall/Agile delivery methodology
• Sport activities and corporate events
• Flexible working hours or hybrid work model

Why is it worth working at Netcracker?

Create the infrastructure of the future in a company where your expertise is translated into global projects.

We value knowledge, support growth, and always stand by the employee. Opinions are heard here, choices are respected, and initiative is encouraged.

What is the value of working at Netcracker for you?

• The impact of your personal expertise on global business transformations and the implementation of architectural solutions for millions of telecom customers from Japan, Belgium, the Netherlands, Germany, the UAE and other countries at the junction of the most advanced technologies.
• Engineering culture, mentoring, and a vibrant expert environment.
• The value of an employee is determined by the quality of the work, not the number of hours worked.The work smarter, not harder approach is appreciated.
• The opportunity for growth, as well as a change of project or direction: growth is possible both upwards and inwards.
• The company's market stability and adaptability despite global challenges: the company has been operating in the world for more than 30 years, and has been operating in Kazakhstan for 3.5 years.
• Flexible schedule in modern offices in convenient locations with a benefit designer.

Main tasks:

• Test design and preparation of test documentation;
• Development of autotests;
• Participation in the development of testing tools;
• Preparation of test data and execution of tests (manually and by running autotests);
• Analysis of test results.

Requirements:

• Practical experience in testing cloud solutions;
• Experience working with Kubernetes (OpenShift);
• Experience working with test automation tools: Python, Java, etc.;
• Experience working with Postman;
• Understanding the principles of CI/CD;
• Experience in test design and manual testing;
• Willingness to self-develop in the field of test automation.

We offer:

• Competitive wages;
• Medical insurance, including dental services;
• More than 300 programs for the development of hard and soft skills from the corporate career development center;
• An open environment and a culture of knowledge sharing;
• Free English language courses and the opportunity to practice foreign languages daily;
• Flexible work schedule. Hybrid - 2 days office\ 3 days remote

About the vacancy

We are looking for a business incubator coordinator , a specialist who will develop start- ups, organize innovative activities and build interaction between the university, business and investors. The main goal is to support entrepreneurial initiatives and develop the startup ecosystem at the university.

Main responsibilities

The coordinator will be:

- organize and coordinate the work of the business incubator;

- develop and implement plans for its development;

- support startup projects (from idea to implementation);

- advise on entrepreneurship and project launch;

- hold events (seminars, contests, conferences, pitch sessions);

- to attract investors and partners to projects;

- ensure interaction with external organizations and the business community;

- to keep records and documentation on the activities of the business incubator;

- participate in the formation of the team and the development of the business incubator infrastructure.

Requirements for the candidate

Education and experience:

- higher education;

- experience working with startups or in an entrepreneurial/innovative environment will be an advantage.

Knowledge:

- Fundamentals of entrepreneurship, economics and project management;

- understanding the educational and scientific environment;

- Business project planning and financing skills.

Key competencies:

- developed critical and strategic thinking;

- initiative and creativity;

- ability to work in a team and build partnerships;

- organizational skills.

Netcracker Technology, a large IT company and a global leader in creating and implementing solutions for managing telecommunications operations, is considering candidates for the position of Project Administrator/ The Project Coordinator

Responsibilities:

• Daily project work related to project management and project management team support:work with ERP, JSD, TMS and other tools adopted by the company to ensure and support the life of projects in the field of organization and the use of both the tools themselves and the processes within the project:project work planning (resource plan, project schedule, working sessions);project resource accounting, cost accounting (working time accounting); support for planning and organizing business trips for project employees; data collection, reporting; general organizational support for projects and teams
• Providing project support in terms of project budget control and optimization;
• HR support for the project, work with the company's resource centers (WFM);
• Preparation and updating of project resource plans;
• Organizational support and processing of business trips in connection with the project activities of the project team: visa support, ticket booking, accommodation, transfer organization on the website, control of travel expenses on the project in cooperation with responsible departments of the company;
• Initial support for the adaptation and introduction of new project team members;
• Support for the project team's infrastructure: registration on the customer's website, access to the customer's infrastructure, support for ordering equipment for the project, common workspaces, ID documents, support for local accounting and registration (work permits, registration at the place of residence);
• Organizational support for the project manager (offline PM, online PM), project team leaders (BA lead, DEV lead) - by agreement.

Requirements:

• Higher education in management, economics, IT, business management;
• At least 2 years of experience as a project administrator, coordinator or PM assistant;
• Basic knowledge of project management methodologies;
• Certificates of CAPM, IPMA Level D, PRINCE2 Foundation, Scrum Master or similar — as an advantage;
• Have a sufficient level of English for correspondence on project topics, oral communication with the team and representatives of the customer;
• Have skills working with MS Office software products;
• Have the skills to work with an ERP system, Jira;
• The possibility of traveling on business trips.

We offer:

• Work on international projects: modern technology stack and tasks that affect large-scale business transformations;
• Professional environment and development: mentoring, knowledge sharing, and a strong expert community;
• In-house training: corporate trainings, development of hard and soft skills, English language learning program;
• Health and well-being support:VMI with dentistry, employee support program, compensation for 10 days of sick leave, corporate sports;
• Community and corporate culture: community of interest, internal events, workshops and sports team building;
• Comfortable working conditions: modern offices in convenient locations, a hybrid work format and a benefit constructor - you choose what is important to you.

Netcracker - people who create the technologies of tomorrow.

Basic requirements (education, skills):

• Experience in UX/UI design from 3 to 5 years.
• Having a strong portfolio (preferably experience with web applications, CRM or MIS).
• The ability to design complex user scenarios and create design systems.
• A deep understanding of the user experience and the ability to adapt interfaces to the needs of doctors and administrative staff.

What to do:

• Work closely with the Chief Product Manager (CPO) and the development team.
• Designing the visual logic of the DCH platform, creating convenient online recording modules, EHRs and schedules.
• UX/UI improvement based on qualitative and quantitative feedback from users of pilot clinics.

What we offer (Social package, benefits):

• Freedom in making design decisions, the ability to build a visual product concept from scratch (including a brandbook).
• Working in the center of Almaty in an ambitious team.
• Paid vacations, sick days, and a budget for professional literature.

Basic requirements (education, skills):

• At least 3-5 years of Python development experience.
• Practical experience working with neural networks and natural language processing (NLP), skills working with Whisper API (OpenAI) and ChatGPT API.
• Experience using KazNLP, RuBERT, as well as knowledge of offline speech recognition solutions (DeepSpeech).

What to do:

• Creation of an innovative AI module for quality control of call center operators, which is scheduled to be launched in 2026.
• Development of a custom pipeline in Python for automatic transcription of calls, identification of emotional tone and assessment of compliance with scripts.
• Visualization of metrics and generation of tips to improve the quality of communication with patients.

What we offer (Social package, benefits):

• Working on advanced technologies in a promising MedTech startup with global potential.
• Participation in the Astana Hub program with all related benefits.
• Payment for specialized courses and conferences, modern working equipment.

Basic requirements (education, skills):

• Sales experience (preferably in IT/SaaS or MedTech) from 1 to 3 years.
• High communication skills, the ability to negotiate with the owners and chief doctors of clinics.
• The ability to quickly understand new software and teach others.

What to do:

• Direct sales (B2B) of the DCH cloud platform to clinics in Kazakhstan, conducting demo presentations for owners.
• Connecting clinics to the system, setting up basic parameters, and conducting training for doctors and administrative staff.
• Support and guide clients through a step-by-step connection funnel to ensure a high retention rate (retention >90%).

What we offer (Social package, benefits):

• Fixed salary + bonuses from each sold annual subscription.
• Free product training and mentoring from the Sales Director.
• Compensation for representative expenses and mobile communications.
• The chance to grow up to the head of the department as the company scales to the CIS markets.

Basic requirements (education, skills):

• Work experience from 3 to 4 years.
• Excellent knowledge of JavaScript and the framework Vue.js 2.
• Experience working with UI libraries (Vuetify, Bootstrap), HTML5 and CSS3.
• The ability to work with auxiliary libraries, such as Moment.js for working with dates.
• Skills in creating adaptive interfaces (desktop/tablet).

What to do:

• Creation and improvement of interfaces for electronic medical records (EHR), an internal interactive calendar of procedures and analytical dashboards.
• Development of role-based interfaces for doctors, administrators, and call center operators.
• Implementation of a multilingual interface (Russian, Kazakh, Uzbek, English) to prepare the product for entry into the markets of Central Asia.

What we offer (Social package, benefits):

• Official employment in the staff of Digital Clinic Hub LLP.
• Flexible schedule (as agreed with the team).
• Participation in a significant product that will reduce the manual labor of doctors by 35-50%.
• Corporate team building and comfortable workspace in Almaty.

Basic requirements (education, skills):

• At least 5 years of experience in software development.
• Good command of the language Node.js .
• Deep knowledge of the PostgreSQL database, the ability to optimize SQL queries and use indexes.
• Experience designing REST APIs, microservice architecture, and working with webhooks.
• Knowledge of how CRON scripts work for task schedulers.

What to do:

• Development of the server logic of the cloud medical information system (MIS), divided into independent modules (schedule, electronic medical record, finance, notifications).
• Database optimization to ensure a multi-client model (separate databases for branches) and API response in no more than 1 second.
• Integration with external services: Bitrix24, aggregators (iDoctor), payment systems (Kaspi Pay, Stripe) and messengers (WhatsApp, ChatApp).

What we offer (Social package, benefits):

• Work in an accredited IT company (participant of Astana Hub) with transparent and official employment.
• Comfortable modern office in Almaty.
• Competitive wages with regular review (according to the budget of the FOT).
• The opportunity to become a Team Lead in the future, direct interaction with the Chief Architect (CTO)

Astana Hub is the largest innovation cluster in Central Asia. We are creating an ecosystem for the growth of technology companies, talent and innovation.Due to the expansion of the HR function, we are looking for an HR manager who will become a key driver of HR processes.

What to do:

• Conducting a full cycle of selection of complex and managerial positions, C-level;
• Managing the recruitment funnel and reducing time-to-hire;
• Expected result: closing vacancies on time and improving the quality of hiring;
• Building partnerships with managers;
• Participation in solving management cases (conflicts, team effectiveness;
• Full employee lifecycle support (onboarding, development, offboarding);
• Participation in the development of performance management and talent management;
• Analysis of key HR metrics (time-to-fill, turnover, eNPS, hiring efficiency;
• Participation in HR function automation;
• Organization and coordination of training, work with external providers;
• Participation in the development of the HR brand and corporate culture.

What we expect from the candidate:

• Experience in HR from 3-4 years (HR Generalist / HR BP);
• The ability to close vacancies of various levels, including complex ones;
• Structured interviewing and competency assessment skills;
• Experience working with HR metrics and analytics;
• Understanding end-to-end HR processes;
• Strong communication skills and the ability to influence decisions;
• Knowledge of the labor legislation of the Republic of Kazakhstan will be a great advantage.;
• English - at least B2;
• Experience in implementing HR processes or automation;
• Experience working in a dynamic environment will also be an advantage.

What we offer:

• The competitive salary level is discussed individually based on the results of the selection.; 
• Opening hours: 5/2, from 09:00 to 18:30;
• Corporate staff delivery;
• Medical insurance;
• Professional development: corporate training, an internal AH Leadership School program;
• Working in an Agile team of strong and ambitious professionals;
• Unique networking: the entire IT ecosystem of Kazakhstan in one place;
• Modern, spacious office on the territory of EXPO, in the center of the capital's IT cluster (work is completely offline);
• Loyalty program, bonuses and partner discounts;
• Active corporate life: charity initiatives, marathons, quizzes, interest clubs, meetups, TED Talks, Mafia, etc.