JINAQ is an EdTech project in the field of career guidance, career navigation and human capital development. We are looking for Business Development & Operations Lead (COO-track), which will create a commercial result for JINAQ, independently enter the market and bring the first customers, and at the same time build an operating system through which the business runs predictably and without constant manual control of the founder.

— at least 3 years of experience in Operations, Project/Program Management, Business Development, Implementation, Customer Success or consulting;

— experience in independently launching projects from scratch and working in conditions of high uncertainty, without a ready-made process;

— Experience working with a B2B/B2G circuit, schools, government organizations, or regional scaling will be an advantage.

Basic requirements

JINAQ is an EdTech project in the field of career guidance, career navigation and human capital development. We are looking for an Implementation & Customer Success Lead who will turn the JINAQ implementation agreement into a really working school, and an individual successful pilot into a scalable implementation system and long—term customer relationship.

— experience in launching and supporting projects/clients from signing an agreement to a measurable result, and not just to the fact of connection;

— experience in building a process that can withstand volume growth (for example, the transition from single implementations to dozens of parallel ones);

— experience working with educational organizations, the public sector or other projects with a long implementation cycle will be an advantage.

- Work experience: at least 3 years in a similar position (in IT, B2B services);

- Knowledge of legislation: excellent knowledge of tax and accounting of the Republic of Kazakhstan;

- Software: confident knowledge of 1C:Accounting (8.3), IS ESF, Taxpayer's Office, SONO, Client Bank and the public procurement portal of the Republic of Kazakhstan;

- Skills: the ability to work with a large amount of data, understanding the processes of calculating costs and working with accounts receivable;

- Personal qualities: high precision to details, scrupulousness, responsibility and meeting deadlines.

- Work experience of at least 1 year

- Confident editing (Premiere Pro, Final Cut, CapCut or similar)

- Own equipment (camera/smartphone, stabilizer, light, microphone)

- Shooting content for social networks (Reels, TikTok, YouTube Shorts, Stories)

- Understanding trends and formats of social networks

- The ability to quickly deliver ready-made content (day to day)

- Color correction, sound design, subtitles

- A portfolio is required

• Experience in describing business processes and preparing technical documentation;
• The ability to communicate with the team, to express their thoughts clearly and clearly;
• Knowledge of development, testing processes, experience in software development for the oil and gas industry;
• Good memory and the ability to quickly immerse yourself in a subject area;
• Striving for order and systematization of knowledge on the project;

• 5+ years of experience in cloud security or identity engineering
• Hands on experience with OAuth 2.0, OpenID Connect, and JWT implementation, including token issuance, validation, and exchange
• Experience with On Behalf Of or token exchange flows in production, including RFC 8693 or equivalent
• Experience with enterprise identity federation using MS Entra, Okta, or Amazon Cognito
• Experience with secure credential and secret management and token lifecycle practices, including rotation and vaulting

Knowledge of Bash and PowerShell (scripts, task schedulers / cron, basic automation). Practical experience in MSSQL maintenance: installation and configuration, rights management, understanding and debugging of SQL queries, knowledge of how CDC works, basic tuning, backups, and restore Tomcat experience: deployment, configuration, log analysis, JVM settings, restarts, and troubleshooting typical issues. Experience in building and verifying backups, practical understanding of RPO/RTO

• 2-5 years of experience in product/UX/UI design
• Strong portfolio, where thinking is visible, not just the final screens, Confident mastery of Figma (prototyping, components, auto layout) Ability to explain and defend design solutions in front of the team and stakeholders
• Attention to detail and a sense of visual taste
• English at the level of work communication
• Experience in ed-tech or working with educational products will be a plus.
• Basic understanding of frontend or collaboration with development
• Experience in building or developing a design system

- Experience in the development and application of machine learning models for solving applied problems: forecasting, classification, optimization, anomaly detection and analysis of production processes.

- Understanding the main stages of ML solution development: data collection and preparation, research analysis, model training, quality assessment, testing and implementation of results.

- Strong Python programming skills and experience working with the main data analysis and machine learning libraries: Pandas, NumPy, Scikit-learn, TensorFlow, PyTorch or similar tools.

- Experience working with time series, historical data, and building predictive models.

- Skills in processing, cleaning, combining and analyzing large volumes of production and technological data.

- A general understanding of the processes of the energy industry: production, transmission, distribution and consumption of energy resources, operating modes of equipment, technological indicators and efficiency indicators.

- Skills in working with SQL, databases, and information storage and processing tools.

- The ability to generate high-quality datasets for analytics and machine learning model training.

at least 5 years of experience as a system administrator or system engineer;

excellent knowledge of PCs and peripherals: diagnostics, replacement of components, work with BIOS/UEFI;

understanding of network principles, knowledge of basic network protocols, ability to find and fix network problems;

experience working with switches (preferably L2/L3), understanding VLAN, trunk/access, basic MikroTik settings;