Basic requirements (education, skills)

• Experience of fine-tuning and/or RAG systems based on open-source LLM (Qwen, Mistral, LLaMA, Yi or analogues)
• Knowledge of frameworks: vLLM / TGI, LangChain / LlamaIndex, HuggingFace Transformers
• On-premise GPU deployment experience 
• Strong command of Python; experience writing REST API integrations
• Understanding the principles of working with personal data: anonymization, encryption (TLS 1.3, AES-256)
• Experience in developing classifiers and sentiment analysis models based on Russian-language texts

The advantage will be:

• Experience with voice stacks: ASR/TTS (SaluteSpeech, Vosk, Silero) + SIP/VoIP integration
• Knowledge of the requirements of FZ-152 (personal data) and FZ-230 (collection)
• LLM security system design experience (guardrails, prompt injection defense)
• Working with JSON format data + dialog metadata
• Experience in A/B testing of ML models in production

What you have to do

It is necessary to implement the development of a custom LLM system with hyperpersonalization function to automate communications with debtors. The system must be fully deployed in the on-premise infrastructure of the customer. 

Tasks:

• Selection and configuration of the basic LLM for the tasks of dialog recovery (context from 32k to 128k tokens, Russian language only)
• Fine-tuning models based on 50,000+ marked-up dialogues (categories: payment/ restructuring/rejection, sentiment, critical scenarios)
• Development of a knowledge-based RAG pipeline (regulations) for question-and-answer mode
• Implementation of the intent classifier and the dialogue history summarization module (50+ sessions per debtor)
• Development of a three-level generation security system: system prompt → online validator → dialog audit
• Protection against prompt injection through input data sanitization
• Integration via the REST API with the collection system (obtaining debt data, synchronizing the time zone to comply with time windows)
• Ensuring performance requirements: <1.5 seconds per text, up to 200 simultaneous dialogues​
• Participation in the design of the voice module (ASR/TTS + SIP, latency ≤2.5 seconds) 
• Development of quality metrics: LSS ≥ 99.5%, the proportion of escalations to the operator < 30%, uplift recovery rate ≥ 8%

What we offer (Social package, benefits)

• Format: project employment, remotely
• Duration: Stage 1 — 2026 (pilot for 10,000 debtors), further possible continuation
• Infrastructure: on-premise GPU cluster on customer's equipment (Dell PowerEdge), access to a dataset of 200,000+ records and 50,000+ dialogues

Basic requirements (education, skills)

What you have to do

What we offer (Social package, benefits)

We have our own IT development, which has been operating for almost a year within the same company.

There are no analogues of the development in Kazakhstan yet.

There are plans to enter the Kazakhstani customer market, but the development will need to be finalized.

First of all, senior students in the areas of "Programming" and "Web development" are considered.

Middle, senior, and team-lead specialists)) no need.

It will be necessary to refine the functionality, put it in a web shell / mobile application.

Why are we considering only students? This is a chance to prove yourself and your knowledge not just on paper theory, but in a real business case.

The reward will be provided as the project is completed.

Send your RESUME, portfolio, github, pet projects by email. expertplusdeltam@gmail.com marked "Our project".

Who we are:

Biometric Company.Vision, the Computer Vision team. We make models that “see” the world:

detection/segmentation/classification, data quality is critical.

What needs to be done (the main thing is markup):

● Mark up images for computer vision tasks:

bbox (rectangles)

o Classification / segmentation,

o Key points

o Classes/attributes

Sometimes it's a simple check/correction of already marked up data.

● Work according to clear quality guides and checklists.

● Be careful: the same logic of markup, attention to detail, minimization of errors.

● Keep a small report: progress, questions on controversial cases, suggestions for improving instructions.

In parallel (as development, not instead of markup):

● Dive into the basics of ML/CV: why does the model need such markup, how data affects quality.

● Sometimes participate in mini-reviews of model/dataset errors with the team.

Who we are looking for:

● A diligent and attentive person who likes to do monotonous but important work.

● Willingness to learn and follow markup rules.

● Basic PC confidence, accuracy, responsibility.

● Plus (optional): interest in ML/CV, experience with any markup tools (CVAT, Label Studio, Supervised, etc.).

We offer:

● Full-time internship / part-time (format can be discussed).

● Mentor, clear instructions, quick feedback on quality.

● Real projects and datasets (not “educational markup on the table”).

● Growth: from markup → quality control → more complex markup types and understanding of the ML pipeline.

Biometric.Vision is a leader in biometric identification technologies. We create products that are used by millions of people to access financial and government services. Our success is based on a balance between impeccable security and high conversion rates. We are looking for a Lead of Fraud & Conversion Lab to head our "quality and Safety management center." This is a role for a researcher and strategist who understands that behind every percentage of conversion there is real business money, and behind every case of fraud there are reputational risks.

Your key tasks are:

- Threat Research (R&D): In-depth study of modern methods of bypassing biometric systems (Deepfakes, 3D masks, Injection attacks). You will have to act as the "devil's advocate", finding vulnerabilities in the product before intruders.

- Optimization of the funnel (Conversion): Detailed analysis of the user's path during the verification process. You will need to find the stages at which users "fall off" and offer solutions to improve the UX without losing the quality of security.

- Algorithm setup: Calibrate system response thresholds (FAR/FRR) together with the team, finding the perfect balance for different business segments.

- Analytical reporting: The formation of regular reports for the CEO and key stakeholders on the security status of the system and the effectiveness of customer inspections.

What we expect from you:

- At least 3 years of experience in the fields of Anti-fraud, Risk Management or Product Analytics in large fintech projects or banks;

- High proficiency in SQL and Python (for data analysis and reporting automation);

- Understanding the principles of neural networks and computer vision systems (Computer Vision);

- The ability to think critically and quickly adapt to new types of cyber threats.

What will be the advantage:

- Experience in regulated industries (KYC/AML requirements);

- Mathematical background or specialized education in the field of information security.

Conditions:

- Probation period (3 months);

- Work in the epicenter of AI technologies;

- Competitive salary and the possibility of obtaining options;

- Modern office and a team of professionals.

We are looking for a business/systems analyst who will work on the company's own product in the field of KYC (Know Your Customer), digital identification and compliance solutions for banks, fintech companies and government organizations.

The role involves deep work with requirements, integrations and architecture, close interaction with the product team and development, as well as influence on product development and its value to customers.

Tasks:

- Collection, analysis and formalization of business and system requirements from customers and internal stakeholders;

- Conversion of requirements into User Stories, Use Cases, and Functional Requirements;

- Modeling of business processes and system interactions (BPMN, UML, ERD);

- Development of KYC service integrations: REST API, data formats (JSON/XML), microservices interaction;

- Decomposition of requirements into tasks for backend and frontend developers;

- Checking the completeness and feasibility of requirements together with the development team;

- Participation in grooming sessions, planning, demo and acceptance of functionality;

- Preparation of design, technical and user documentation (including according to GOST);

- Advising team members at all stages of development.

We expect you to:

- At least 3 years of experience as a business or system analyst (IT/ SaaS/ FinTech);

- Confident command of BPMN, UML (sequence, class, component), ERD - required;

- Practical experience in describing requirements: User Story, Use Case, Functional Requirements;

- Knowledge of SQL at the level of writing complex queries for data analysis;

- Understanding the principles of web and mobile application development;

- Experience working with REST API, basic understanding of microservice architecture;

- Experience working with Atlassian stack (Jira, Confluence), Figma, draw.io , miro;

- Understanding and practical experience in Agile/ Scrum/Kanban, knowledge of Waterfall;

- Business communication skills, the ability to negotiate and argue decisions;

- The ability to prioritize tasks and manage time effectively.

It will be a plus:

- Experience working with KYC/AML / Compliance / Identity products;

- Experience interacting with banks, fintech companies, or government systems;

- Experience of integration via Smart Bridge;

- Working with product metrics and user data;

- Google Analytics, Amplitude, Tableau, Power BI;

- Experience in A/B testing of functionality;

- Specialized certifications (Agile, BA, SA);

- English language proficiency.

Conditions:

- Full employment;

- Work schedule: 5/2;

- Work format: office (there is no remote format);

- Work on your own product, not outsourcing;

- Strong product and engineering team;

- The ability to influence architecture, processes, and product development.

Easycoins is a fintech project in the field of cryptocurrencies and payments that allows users to receive cashback for everyday purchases and automatically accumulate it in cryptocurrency (BTC).

The project works at the junction of crypto, fintech and e-commerce, makes cryptocurrency understandable and accessible to the mass user and develops the direction of financial literacy. The task of SMM is to explain complex crypto mechanics in simple language, build trust in the product and build an active community around the service.

Working conditions and format

• Operating mode: Full employment. Schedule 5/2 (standard from 09:00/10:00 to 18:00/19:00). Willingness to be in touch on Telegram during business hours and promptly respond to important information flows.
• Location: Physical access to the office or locations is required for filming content (Reels/Stories) and operational interaction with the team.
• Type of employment: Official registration in accordance with the Labor Code of the Republic of Kazakhstan. We are also considering the option of cooperation through a GPH agreement or with an individual entrepreneur.
• Salary: Fixed salary. An approximate fork for a Middle specialist in Almaty: 350 000 – 550 000 KZT (the total amount is determined based on the results of the interview and the success of the completed test assignment).
• Probation period: 1 month (fully paid).

, Main tasks

• Maintaining social networks: Full management of Instagram and Telegram accounts.
• Content management: Filling the blog with relevant news from the world of crypto and service updates.
• Community Management: Prompt responses to comments and messages in Direct (loyalty support).
• Strategy: Development of a monthly content plan and a rubricator.
• Production: Create visual content (static posts, Reels, Stories, infographics).

, Requirements for the candidate

• Experience: At least 3 years in the field of SMM (a portfolio is required).
• Crypto Native: You should actively use cryptocurrency, understand what wallets, transactions and staking are.
• Copywriting: The ability to translate a "complex cryptographic language" into human. The texts should be informative but simple.
• Design skills: Knowledge of creative creation tools (Canva, Figma, CapCut or analogues).
• Soft Skills: Responsibility for deadlines, punctuality, and a sincere desire to grow in the fintech industry.

Additional conditions (recommended)

• AI skills: The ability to use ChatGPT/Midjourney to generate ideas and graphics (speeds up work significantly).
• Understanding Marketing: Basic knowledge of how a sales funnel works and how to attract traffic.
• Analytics: The ability to compile monthly reports on reach, engagement (ER), and subscriber growth.

WTS-Technology is a Kazakhstani fintech company developing infrastructure solutions in the field of digital payments and virtual cards. 

We create modern payment products and services focused on convenience, security and technology. Due to the expansion of the team, we are looking for a technical support specialist who will become part of our fintech project and will work with clients in a CRM system. 

Responsibilities:

— Processing user requests in chats and the ticket system 

— Advising on the operation of the service (cards, replenishment, payments, operations) 

— Help users with errors, failures and failures 

— Solving standard cases and transferring complex requests to specialized departments 

— Compliance with customer service standards and internal procedures 

— Maintaining a history of requests and fixing decisions in the system 

— Participate in improving the FAQ and instructions, and provide feedback on recurring issues 

Requirements:

— Experience in customer support or service 

— Competent written communication 

— Ability to explain clearly and ask clarifying questions 

— Attentiveness, stress tolerance, customer orientation 

— The ability to stay calm in difficult situations 

— The desire to work with people and help them 

— Skills in working with CRM/chat systems and documenting requests 

— Ability to analyze a problem and find a solution 

It will be an advantage: 

— Understanding online payments, cryptocurrencies, virtual cards, or fintech services 

Conditions:

— Remote work or office work in Almaty 

— Shift schedule: 2/2 for 12 hours or Night shifts for 1/3 for 12 hours  

— Product training and team support 

— Stable payments 2 times a month 

— Friendly and supportive team 

— The prospect of professional growth 

— The possibility of additional training and development within the company

WTS-Technology is a Kazakhstani fintech company developing infrastructure solutions in the field of digital payments and virtual cards.

We create modern payment products and services focused on convenience, security and technology. Due to the expansion of the team, we are looking for a technical support specialist who will become part of our fintech project and will work with clients in a CRM system.

Responsibilities:

— Processing user requests in chats and the ticket system

— Advising on the operation of the service (cards, replenishment, payments, operations)

— Help users with errors, failures and failures

— Solving standard cases and transferring complex requests to specialized departments

— Compliance with customer service standards and internal procedures

— Maintaining a history of requests and fixing decisions in the system

— Participate in improving the FAQ and instructions, and provide feedback on recurring issues

Requirements:

— Experience in customer support or service

— Competent written communication

— Ability to explain clearly and ask clarifying questions

— Attentiveness, stress tolerance, customer orientation

— The ability to stay calm in difficult situations

— The desire to work with people and help them

— Skills in working with CRM/chat systems and documenting requests

— Ability to analyze a problem and find a solution

It will be an advantage:

— Understanding online payments, cryptocurrencies, virtual cards or fintech services

Conditions:

— Remote work or office work in Almaty

— Shift schedule: 2/2 for 12 hours or Night shifts for 1/3 for 12 hours 

— Product training and team support

— Stable payments 2 times a month

— Friendly and supportive team

— The prospect of professional growth

— The possibility of additional training and development within the company

WTS-Technology is a Kazakhstani fintech company developing infrastructure solutions in the field of digital payments and virtual cards.

Due to the expansion of the team, we are looking for a technical support specialist who will work with customer requests in the CRM system, help users understand the work of the service and promptly resolve any issues that arise.

We need an attentive and responsible specialist who knows how to competently build communication, analyze the situation and find solutions, maintaining a high level of customer service.

Responsibilities:

— Processing user requests in chats and the ticket system

— Advising on the operation of the service (cards, replenishment, payments, operations)

— Help users with errors, failures and failures

— Solving standard cases and transferring complex cases to specialized departments

— Compliance with customer service standards and internal procedures

— Maintaining a history of requests and fixing decisions in the system

— Participate in improving the FAQ and instructions, and provide feedback on issues

Requirements:

— Experience in customer support or service

— Competent written communication

— Ability to explain clearly and ask clarifying questions

— Attentiveness, stress tolerance, customer orientation

— The ability to be in stressful situations and find a way out of them

— The ability and desire to work with people

— Skills in working with CRM/chat systems and documenting requests

— Ability to analyze a problem and find a solution

— Plus: understanding online payments, cryptocurrencies, virtual cards, or fintech services

Conditions:

— Remote work or office work in Almaty

— Shift schedule: 2/2 for 12 hours or Night shifts for 1/3 for 12 hours

— Product training and team support

— Stable payments 2 times a month

— Friendly and supportive team

— The prospect of professional growth

— The possibility of additional training and development in the company

We have been developing software since 2015. We develop projects in the B2B segment on various platforms for clients, and develop more than 12 of our own products.

At the moment, we are looking for a product owner with experience in product development, business thinking and understanding of unit economics. Background as a business analyst will be a plus.

The main focus is prioritizing tasks based on value for business and customers. Exactly:

• Decomposition of large tasks.
• Constant analysis of customer feedback and prompt changes.
• Creating clear requirements for features (User Stories, Acceptance Criteria).
• Working with the team: participating in daily stand-ups, sync sessions, incident analysis.
• Prompt response to problematic requests (bug identification, increased convenience).
• Interact with support and the sales department to prioritize user-critical tasks.
• Creation of self-service materials (FAQ, knowledge base) to reduce the burden on support.
• Analyzing customer requests to identify product bottlenecks.
• Testing new hypotheses based on user requests.
• Implementing feedback through built-in tools (surveys, NPS, metrics).
• Collecting information about features on the market and adapting the best solutions.
• Working with developers, UX/UI, QA, marketing, and support.
• Ensuring transparency of the roadmap and decision-making processes.

What we offer:

• A job where every day is a new challenge and new knowledge.;
• An office in which every corner is saturated with comfort: with a stunning view of Bayterek, unlimited coffee and tea, fresh fruits and even its own gym;
• The corporate library;
• 5 bright and unforgettable corporate events per year;
• Improve your language skills through English courses.

• Agile Project Management
• Business analysis
• Unit-economics
• Managing stakeholders
• Roadmap
• Change Management
• Customer Journey Mapping