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Digital business maturity: how companies assess their readiness for transformation

Digital transformation has long ceased to be a fashionable term — today it is a key factor in market survival. However, not all companies are really ready to introduce new technologies. According to McKinsey, only 25% of organizations achieve their goals in digitalization, while the majority face barriers: outdated processes, lack of competencies, resistance to change.

How can a business determine its digital maturity and what steps will help it successfully transform?

Digital maturity is not just about using cloud services or CRM systems. It is a company's ability to scale technology, adapt to change, and integrate digital solutions into all business processes.

- Low level – digital technologies are used pointwise, solutions are implemented chaotically, employees are faced with outdated systems.
- Mid–level - businesses understand the value of digital solutions, but digitalization is limited to individual divisions.
- High level – technologies are integrated into the company's strategy, key processes are automated, and the business is able to quickly adapt to new conditions.

Companies with high digital maturity react faster to market changes, reduce costs and increase employee productivity.

To understand how ready a business is for change, it is worth paying attention to several key factors.

Infrastructure – to what extent are modern technologies used in the company? Is the business ready for the transition to the cloud, data integration and process automation?

Digital culture – are employees involved in digital initiatives? Do they have access to learning new technologies?

Process flexibility – how easily does the company adapt to new tools? Outdated structures can slow down transformation and hinder innovation.

Working with data – does business analytics use it to make decisions? Companies with high digital maturity rely on data rather than intuition.

Many companies start digitalization with big ambitions, but face problems that either delay or fail projects.

The focus is only on technology – without process restructuring, even the most advanced tools will not yield results.

Ignoring corporate culture – if employees don't understand why changes are needed, they will resist them.

Lack of a unified strategy – digital transformation should not be limited to individual divisions, it should cover the entire business.

Digital maturity is not an end point, but a dynamic process that requires constant development. It is important for businesses not just to introduce new technologies, but to build an ecosystem in which innovations work effectively.

The key question is: how ready is your company for the future?