• Experience in B2B communications or sales will be an advantage;

• Business communication and negotiation skills;

• English — at least Intermediate;

• Ability to work with CRM and reporting;

• Initiative and result orientation;

• The ability to meet KPIs for communications and company engagement.

Astana Hub in search of a Business Analyst!

Responsibilities:

• Collect requirements from the Fund's structural divisions, conduct interviews, clarify the target business value, constraints, input and output data, roles and use cases.
• Describe current and target processes, identify bottlenecks, duplication of functions, manual operations, and automation points.
• Prepare technical specifications, functional specifications, process diagrams, user stories, acceptance criteria, and other artifacts necessary to transfer tasks to development.
• Decompose requests into milestones, releases, functional blocks, and integration contours, and ensure their consistency with business goals and architectural constraints.
• Work through business rules, directories, statuses, routes, forms, required fields, checks, notifications, access roles, and exception handling scenarios.
• Participate in the formation and detailing of the backlog, assessing the impact of changes, analyzing dependencies, and coordinating priorities with the supervisor and the project team.
• Work with the technical team, security service, legal office, and process owners to clarify requirements for data, integrations, audit logs, access rights, and information storage.
• Prepare test and acceptance scenarios, record comments, organize their analysis, and update documentation based on test results.
• To keep up-to-date the database of requirements, the version of the TOR, the status map, integration schemes and solutions for changes.
• Ensure that the result is transmitted to the customer: instructions, process diagrams, a list of restrictions, a description of roles, statuses, and operating conditions.
• Participate in demonstrations, sprint reviews, workshops, and approvals for putting solutions into commercial operation and/or into the automated control system, admin panels, bot interfaces, and other user contours.

Requirements:

• Collecting, analyzing, structuring, and formalizing business and user requirements.
• Preparation of technical assignments, user stories, use cases, and acceptance criteria.
• Modeling of As-Is/To-Be processes, description of roles, approval routes, statuses, business rules, data, and integration scenarios.
• Conducting interviews, facilitating work meetings, demonstrations, and customer approvals.
• Managing changes in requirements and supporting them throughout the implementation lifecycle.
• Understanding API integrations, SQL, principles of working with data, role models of access and logging.
• Experience working with NocoDB, CRM, ERP, and internal digital platforms.
• Highly organized, systematic thinking, attention to detail and the ability to coordinate the interests of different parties.
• Strong command of JIRA, Miro, Figma

Conditions:

• Competitive wages and health insurance;
• Flexible 5/2 hours and an office in the EXPO center of the IT ecosystem;
• Delivery and field corporate events;
• Payment for sports activities — yoga, football, marathons;
• A professional and supportive work environment;
• Participation in projects affecting the development of IT education;
• Corporate training and a strong community.