It is no secret that Kazakhstan is rapidly moving towards full digitalization, and electronic document management (EDI) plays a key role in this. As of the beginning of 2025, more than 90% of public services have already been converted to electronic format. This means that there are fewer and fewer paper certificates, applications and contracts — and this is not only convenient, but also economical.

Two years ago, Kazakhstanis received more than 50 million public services online. This suggests that trust in digital tools is growing, and their effectiveness is no longer in doubt among the people. But electronic document management is not only about public services.

How businesses use EDI

Companies are also actively switching to digital documents. This not only simplifies routine processes, but also significantly reduces costs. For example, Docrobot Central Asia, one of the leaders of the EDI market in the region, offers a platform that automates interaction between counterparties, speeds up document processing and reduces paperwork.

KEDO: automation of personnel processes

A separate area that is steadily gaining popularity is personnel electronic document management (CED). If personnel officers used to spend hours signing contracts, orders and statements, now it can be done in a couple of clicks. The automated Docrobot system allows you to:

·       reduce the time required to process personnel documents,

· reduce the use of paper in the financial and environmental spheres,

· Increase transparency and control over processes.

Also , employees can sign documents online, even if they are located in another country.

The numbers that speak for themselves

Companies that have implemented EDI from Docrobot Central Asia have already felt the benefits. They have reduced operating costs by about 30-40%. This indicator is achieved by quickly exchanging documents, reducing errors, and saving on printing and paper storage.

What's next?

Looking at the leaps and bounds of digitalization, we can expect Kazakhstan to take another global step forward in 2025. More and more companies will switch to electronic document management, and public services will become even more accessible.

"Electronic document management is becoming an integral part of business processes. We see how companies, by implementing EDI, get real benefits: they speed up processes, reduce costs, and increase transparency. In the context of global digitalization, this is not just a trend, but a necessity that allows businesses to remain competitive and adapt to new market challenges," Timur Marusiak, Executive Director of Docrobot Central Asia.