Auto-translation used

getOrder changes the rules of the game: how an AI operator is transforming the restaurant business

With online orders growing rapidly and staff shortages, the restaurant industry is increasingly turning to innovation. One of the most striking examples is the development of the Ukrainian technology company getOrder, which introduced a revolutionary new product: getOrder AI Operator. This is a virtual operator that can completely replace a person when accepting orders.

AI Operator accepts text messages from customers, recognizes and analyzes them, compares them with the menu and automatically places an order in the restaurant's POS system - without human intervention. The entire chain, from the request to the transfer to the kitchen, takes place in a matter of seconds.

"It's not just automation. This is a new standard of restaurant service," emphasizes getOrder founder Sergey Chaika.

The heart of the system is OpenAI models and proprietary machine learning tools. The Qdrant vector database and a customized clustering model developed by getOrder are used to search for query positions. The test version already shows order processing accuracy at 95%.

The AI operator is integrated with almost all popular POS systems and is able to connect to delivery platforms like Glovo, Bolt Food, Loko or even work on the restaurant's own website.

  • Order processing 24/7 without delay
  • Reducing costs for operators
  • Scalability without increasing staff
  • Flexible adaptation to the client's menu and language

The system is currently undergoing pilot testing in real restaurants. The team processes hundreds of real-world dialogues, teaching the AI to understand typical and non-standard requests. The integration is free for the testing period.

After the successful launch, the company plans to enter the US market, where the demand for restaurant automation is very high.

getOrder AI Operator is not the future. This is a reality that is already transforming the business. 

Ready to embrace this innovation? Send a request – https://getorder.biz/ru / 

Comments 0

Login to leave a comment