In recent years, the restaurant technology market in Kazakhstan and other Central Asian countries has been actively developing. Two startups, Kwaaka and getOrder, are vivid examples of how innovative solutions can not only optimize processes, but also significantly increase the profits of restaurants. Both startups specialize in the integration of delivery services and process automation, which solves the current problems of catering establishments. Both are good, and the choice is yours to work with.

Kwaaka and getOrder: efficient delivery for restaurants

Kwaaka's platform, focused on improving online delivery for restaurants, has recently seen notable growth. Today, the platform operates in countries such as Kazakhstan, Uzbekistan, Kyrgyzstan, Georgia and Armenia, and the number of connected restaurants is more than 1300.

The main advantage of Kwaaka is the ability for restaurants to easily launch their own delivery with a website, mobile app, and couriers. Thanks to convenient integration with existing cash register systems, restaurateurs can minimize errors, save time and reduce operating costs. 

The getOrder platform synchronizes menus, stop lists, and orders with aggregators, eliminating the need for restaurants to manually update information.When a customer places an order through the app, it automatically appears in the POS system of the establishment, which significantly speeds up the order processing process and reduces the number of errors. As a result, restaurants can reduce operating costs and improve operational efficiency.

An example of the successful implementation of getOrder is the automation of more than 1 million orders for restaurants in Ukraine, Georgia, Kazakhstan and other countries. The startup is actively expanding and operating in the markets of Europe and Central Asia. The service operates according to a subscription model, and depending on the level of automation, restaurants can choose the appropriate package.

How does this help restaurants increase profits?

Both startups, Kwaaka and getOrder— offer solutions that solve the key problems of restaurants operating with delivery. Thanks to these platforms, restaurants can:

1. Reduce order processing time. Process automation allows restaurants to take orders faster and transfer them to the kitchen, which reduces customer waiting time and improves their experience.

2. Minimize errors. Integration with aggregators and cash register systems reduces the likelihood of human errors, such as incorrect orders or menu problems. This increases customer satisfaction and reduces financial losses.

3. Reduce operating expenses. Automation reduces the burden on staff, who can focus on more important tasks, such as improving customer service.

4. Increase sales. Due to improved menu synchronization, the restaurant can quickly update information about available dishes, which helps to avoid situations when customers order unavailable items. This increases loyalty and increases sales.

5. Increase your competitiveness. The platforms help restaurants work effectively with multiple delivery aggregators, which allows them to attract more customers and expand their audience.

Kwaaka and getOrder compete with each other, while leaving the restaurants of Central Asia to benefit.

Due to the competition of startups, institutions can find the most favorable terms for cooperation and increase profits several times due to integration with delivery services and process automation.