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From Chaos to System: 3 HR Processes to Avoid Burning Out when Scaling

When there are 5 people in a team, everything works on magic. When you are 15, the magic fades away and chaos begins. Newbies don't understand what to do for weeks, and the founders turn into "firefighters." This is a natural growth issue, and it is resolved not by heroism, but by timely foundation building. Here are 3 critical processes that need to be implemented so as not to drown in scaling.

1. Structured onboarding: we turn beginners into effective fighters in days, not weeks. Chaotic onboarding is a direct loss. An employee who is left to fend for themselves is ineffective and can leave quickly.

Solution (simple checklist):

  • Plan for 30 days: Instead of "Here's your laptop, good luck!", give a beginner a document with clear goals for the first week and month.
  • Assign a "Buddy": Attach an experienced colleague as a guide. Let them be the one to answer stupid questions and help the newby find a way around, taking the burden off the supervisor.

The result: Fast adaptation, high motivation and instant benefits for the company.

2. Regular 1-on-1 meetings: Your radar for spotting problems before they become a disaster. In a growing team, you don't have time for long conversations, and you'll learn about employee burnout from their resignation letter.

The solution (a simple ritual):

  • 30 minutes every 2 weeks: Schedule regular meetings with each of your direct subordites. Not for status updates, but as a safe space to connect on a personal level.
  • Your main task here is to listen: Ask three simple questions: "How are you?", "What's holdong you back?", "What do you want to learn?". Stay open and you learn all about the "undercurrents" in the team.

The result: You catch problems at an early stage, increase trust, and prevent the loss of key people.

3. A transparent goal system: To ensure that everyone is rowing in the same direction. As the team grows, different departments begin to work on conflicting tasks, and individual employees do not see their contribution to the overall picture.

The solution (simplified OKR):

  • 1-3 goals of the company for the quarter: Identify your top priorities and make them public. For example: "Launch a new feature X".
  • Goals for each team: Each team decides what contribution it will make to achieve a common goal.
  • Visual Progress board: Create a single space (in Notion or Trello) where everyone sees the goals of the company and other teams.

The result: The whole team is synchronized, everyone understands priorities and feels their importance.

These three processes are not bureaucracy, but a firm foundation for your growth. They will free up the founders' time from putting out fires allowing them to focus on strategy and give employees clarity and support they need. It is critical to start building this foundation not when the house is already on fire, but right now.

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