When artificial intelligence becomes not just a tool, but the driving force of a company, it opens up completely new horizons for business.

Klarna, one of the leaders of the fintech industry, has proven this in practice by integrating AI into key processes and optimizing the company's structure.

Over the past year, Klarna's staff has been reduced by 22%, and functions previously performed by hundreds of people have now been automated. The OpenAI-based AI assistant has already replaced 700 employees, and the company is confident that the future of the business lies with intelligent technologies.

AI not only reduces operational costs, but also increases profitability. In the third quarter of 2024, Klarna posted a net profit of $20 million for the first time in a long time, despite market challenges. This confirms that properly integrated technologies can become not just a tool, but a strategic advantage.

Technology is no longer just a trend, it is the foundation of competitiveness. Companies that implement AI achieve tangible business results by reducing costs, improving customer service, and scaling faster than competitors.

Do you want to achieve the same effect?

At EvoTech, we create customized AI solutions for business automation. Our professional approach allows you to integrate AI into your company's key processes, increasing efficiency and sustainability.

Contact us to discuss how AI can work for your business!

For more information about the implementation of AI in Klarna, see the Bloomberg study.