Voice communication automation is not just a matter of efficiency. For large companies, this is primarily a matter of customer trust. Especially in sensitive scenarios.: collection, credit notices, service requests.

We have been engaged in voice technology for more than 10 years. During this time, we have implemented dozens of projects for major players in the banking sector, telecom, and the public sector. More than 8 million calls have been made, and every customer objection has been a source of improvement for us. That's what we're working with at the start.:

Is it possible to adapt the speaker's voice and lyrics to our brand?

Yes. We rewrite the scripts and re-tune each line to match the style and tone of the customer. Everything sounds natural, professional, and without the "robot" effect.

Why is a multilingual greeting used at the beginning of a call?

This is a tool that allows you to quickly determine the language of communication based on the first reaction of the client. After that, the entire dialogue is built in a suitable language. If you already have information about the client's language and we take it into account.

Is it possible to change the language during a conversation?

Yes. The robot understands the client's direct requests, for example: "Kazakhs sayleidi" or "Speak Russian," and switches instantly.

Why don't we use automatic language change based on context?

Practice shows that this creates confusion. Mixed language constructions in a single phrase can confuse even the most modern algorithm. It is better to choose a language at the beginning and ensure a stable script.

We offer not just a scenario, but a reliable communication system, verified in practice.