We, Evotech, have developed a customized solution that is fully adapted to the specifics of the banking sector and bilingual services. Special attention was paid to data processing and model training, which allowed us to achieve impressive results.

The accuracy of speech recognition in Kazakh has increased to 82-84%, and in Russian it consistently exceeds 86%.  

The overall recognition rate reached 88%, which significantly reduced query processing time and increased customer satisfaction.

These results were made possible by deep analytics, a flexible approach, and continuous training of algorithms based on real data. We don't just implement technologies, we adapt them to meet business objectives, helping to free employees from routine processes and focus on really important tasks.

This case confirms that attention to detail, understanding of customer needs and striving for high results make it possible to achieve ambitious goals.

At Evotech, we continue to develop our solutions and are ready for new challenges to support the growth and efficiency of our partners!