Frequently asked questions

• Who is an International Agent?

  An International Agent is an expert acting on behalf of Astana Hub, providing support and advice to scale IT startups abroad.

• How can International Agents help startups? 

  Depending on their experience and the startup's request, an International Agent can:

  ✓ advise and share information about the target market, its economic, business, social, and cultural features;
  ✓ introduce the startup to the international IT community;
  ✓ introduce the startup to potential foreign investors/ venture capital funds/partners;
  ✓ assist the startup in finding potential customers in the target foreign market;
  ✓ connect the startup with narrow experts such as tax, legal, and financial services;
  ✓ provide mentoring assistance.

• What are the terms for receiving the support of the International Agent? 

  The terms of cooperation between startups and International Agents are carried out on mutually agreed commercial terms. Astana Hub is not liable for any terms agreed between a startup and an International Agent and serves as a mediator and holder of the program.
  
  *Collaboration between Astana Hub and the International Agent is carried out free of charge. 

• Who can get support from International Agents?

  Astana Hub residents and startups participating in Astana Hub programs who:
  - have reached at least the MVP stage;
  - have existing sales and working products;
  - wish to enter a foreign market;
  can submit a request for support from an International Agent.