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EvoTech has implemented the EvoChat solution for one of the largest players in the financial market in order to optimize customer support.

The results of the implementation have demonstrated high efficiency:

  • The number of processed requests increased from 150,000 to 500,000 per month
  • The number of lost calls decreased from 113,000 per year to zero
  • Request processing time decreased by 30%
  • An increase in conversion to sales was noted

EvoChat not only automates service processes, but also significantly improves its quality, strengthening customer trust and loyalty.

At EvoTech, we are confident that the digital transformation of support is not the future, but a necessity of today.

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Жанна Молоканова

April 30, 2025 10:45

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