At the end of September, the AICA team (aica.kz ) launched its first service in test mode — transcription of audio files into text in Kazakh, Russian and English. The service allows you to quickly convert recordings of meetings, calls and lectures into text with high accuracy, providing users with the convenience of analyzing and editing data.

In this article, we summarize the results of October: we talk about the results achieved, improvements and feedback from users.

The main achievements of October:

• Improving the transcription service: the team actively tested hypotheses and worked on improving the UX, which helped optimize conversions. Improvements were introduced in the models, which significantly increased processing speed without loss of quality. We have also finalized the function of diarization (identification of speakers) and added the function of temporary timestamps (timecodes).
• Test launch of the voice-over service Text: we have launched a new service that supports Kazakh, Russian, English and Uzbek languages. More than 10 voices have been uploaded, as well as various tests models for improving the operation of the service and determining further steps to improve the user experience.
• Performance analysis promotions: various channels have been tested to attract users, which it allowed to reach more than 4,000 visits to the aica website.kz and identify the most effective marketing methods using a limited budget. The main one the task was to determine the most effective promotion channel and getting new users.
• Increasing the user base Bases: for October more than 1,200 users registered on the AICA platform who we actively used the service to transcribe audio in various formats — from voice messages and meetings to lectures and YouTube recordings. Were Transcription requests for educational projects have been received. more than 120,000 minutes.

Research and strategic planning:

• We have conducted an analysis of the markets Uzbekistan and Kyrgyzstan, having explored the possibilities for scaling. The goal is to enter these markets in order to reach the size of the general audience 65 million people.
• We received an offer about partnering with a video analytics operator with more than 30,000 connected cameras. Preparatory work has begun for the joint a test project.
• We received a request from medical centers to analyze telephone conversations and began evaluating the feasibility of implementation speech analytics for this segment.
• We demonstrated our speech analytics service to representatives of the pharmacy sector, which aroused the interest of the largest pharmacy the networks of Kazakhstan, and planned test installations next year.

Additional development:

It should be noted separately that the AICA project was selected for the Sales Bootcamp program from Astana Hub, which is aimed at improving and increasing sales, attracting new customers. We believe that this program will give an additional boost to the development of a startup and its promotion to the market. 

Conclusion

October was a busy month for the AICA team. We continue to actively work on improving our services in order to become not only a necessary tool for users, but also a reliable business partner.