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Ringostat has released the first cross-platform business telephony: How does it work?

Kazakhstani businesses now have a cross-platform application for telephony, messengers, chats and CRM. The AI telephony, call tracking and call analytics platform Ringostat (part of the Netpeak Group of IT companies) has introduced a solution that runs on iOS, Android, Windows and macOS.

According to the developers, companies will receive full-fledged business telephony on various devices — in particular, smartphones. The solution will allow employees to work remotely, easily switching between devices without losing access to customer information.

"Modern business should not depend on whether an employee is in the office. Therefore, we first developed a desktop version of the application, and now it has been supplemented by a mobile version that has the same capabilities. All this in compliance with all security and privacy standards. This allows businesses to always stay in touch and provide high—quality service," said Alexander Maksimenyuk, CVO and founder of Ringostat (part of the Netpeak Group).
  1. Combines calls and messages from different messengers and chats on the site, allowing you to quickly make and receive calls, forward calls to colleagues and save contacts.
  2. It works even when the lights are turned off, saving battery power and using the mobile Internet.
  3. CRM integration allows you to see the customer's name during a call, receive information about him and view transaction details in the CRM system.
  4. Supports work anywhere, combining calls from office and remote workers into a single telephone network.
  5. Statistics are collected on the calls of all managers, which helps managers monitor the effectiveness of the team.

This solution is useful for companies in the fields of logistics, real estate, insurance and other industries where it is important to maintain constant communication.

Ringostat, part of the Netpeak Group— is an AI telephony, call tracking and call analytics platform. Ringostat's client portfolio includes more than 2000 companies, including Peugeot, Mercedes-Benz, Jooble, OLX.