Responsibilities

• Processing customer requests (tickets, mail, chats, phone calls) and providing technical and operational support;
• Customer verification: working with KYC/AML systems, interacting with a KYC provider and an AML officer;
• Working with cryptocurrency transactions: processing and resolving problematic situations (interventions) using the internal admin panel and blockchain reviewers;
• Monitoring the operability and availability of key company services;
• Escalation of complex technical and operational issues to the following support lines or to related departments (development, product);
• Knowledge base maintenance and updating: writing user instructions (FAQ) and maintaining internal documentation (Confluence);
• Working with the company's internal systems and databases;
• Compliance and monitoring of SLA implementation.

Requirements

• Work experience in customer support (at least 1 year);
• Good written and oral communication skills;
• Stress tolerance, politeness, the ability to remain calm in dialogue with the client;
• A confident PC and messenger user.

It will be a plus:

• Work experience in the field of fintech, banking, crypto;
• Basic knowledge of cryptocurrencies (Bitcoin, USDT, TRC-20, etc.);
• Understanding KYC/AML processes;
• Skills in writing instructions and response templates.

Conditions

• Official registration in IT fintech under the Labor Code of the Republic of Kazakhstan;
• Schedule 5/2 from 9-00 to 18-00;
• Financial assistance in important life situations;
• The possibility of professional development;
• Fast feedback and minimal bureaucracy;
• A friendly team of professionals who are open to new ideas and technologies.

Contact information

• hr@bisys.kz

ZIZ INC. — one of the leading IT outsourcing companies in Kazakhstan working in the fields of AI, logistics, e-commerce, HRTech, FinTech, analytics and mobile development.
We create comprehensive digital platforms: mobile applications, web services, integration with government systems, AI models, RAG architectures and microservices.
We participate in projects for the state, as well as conduct our own R&D initiatives.

Now we need a strong technical leader who can lead several areas, design the architecture and develop the team.

Responsibilities

• Managing the technical part of projects: from analysis and architecture to release.
• Building system architecture (web, mobile, backend, AI modules, integrations).
• Development of key modules and participation in coding.
• Maintaining AI components: LLM integration, RAG, chatbots, data processing.
• Setting up CI/CD, DevOps processes, and monitoring.
• Designing APIs, integrations, and interacting with external services.
• Team management: sprint planning, mentoring, quality control.
• Work with customers: analysis of requirements, assessment of tasks, technical protection of solutions.

Requirements

• At least 2 years of technical leadership experience.
• Deep knowledge of architectures: microservices, REST/GraphQL, queues, caching.
• Experience in directions:
  Backend: FastAPI / Django / NestJS
  Frontend: Next.js / React
  Mobile: Flutter / Kotlin / Swift
• Experience working with AI modules (preferably): OpenAI API, ML models, video analytics.
• Understanding CI/CD (Docker, GitHub Actions, Nginx).
• Strong code review, decomposition, and planning skills.
• The ability to manage multiple projects simultaneously and keep deadlines.
• Experience with RAG, NLP modules, and video analytics.
• Experience working in startups, R&D, and high-load projects.
• Work with government integrations and payment systems.

Conditions

Hybrid work, flexible schedule.
,Participation in large commercial projects + R&D directions.
The opportunity to influence the architectural decisions and development of the company.
Work in a team of strong analysts, designers, mobile and web developers.
Transparent task system, fast releases and no bureaucracy

Contact information

•  +7 777 666 15 40

Short description

Responsibilities

Requirements

Conditions

Contact information

We are looking for a Junior Consulting Engineer to work 5/2 from 12:00 to 21:00 Almaty time. The role is office-based and involves written communication.

Who we are & why we’re hiring:
Our company is a leading SaaS provider that enable businesses of all sizes to deliver exceptional customer experiences. Our innovative platform offers a full range of features and capabilities, including intelligent routing, IVR, call recording, analytics, and more.

Location: Almaty, Kazakhstan

In this role, you’ll:

• Acquire an in-depth understanding of our product and implement diverse operational strategies to boost client efficiency.
• Educate clients on new features and integrate technologies into their workflows.
• Support customers through messaging apps, identify issues, and direct them to the right departments.
• After gaining a thorough understanding of the product, deliver high-quality web-based demonstrations to prospective clients.
• Conduct training sessions and online presentations for clients in English, ensuring they understand product features and best practices.
• Create clear, engaging materials that support and accelerate customer acquisition.

Qualifications:

• Educational background in a technical field and the skill to study and understand technical materials, such as API documentation.
• Demonstrated expertise in providing customer assistance and support.
• English proficiency at B2 level or higher.

Preferred Qualifications:

• Professional certifications such as CCNA (Cisco Certified Network Associate).
• Experience working in a fast-paced, international environment.
• Basic development skills for automating routine tasks.

We offer:

• Competitive salary
• A nicely-located, new, spacious office
• Top-notch work equipment
• Free lunch and healthy snacks every day
• Professional development
• No calls, messaging only type of work
• Possible night shifts after probation, 5/2 17.00 - 02.00 work hours

Short description

• Application Tester (QA Tester)
  We are looking for an attentive and responsible tester to test the mobile/web application. It is necessary to find errors, compile bug reports and check the operation of new functions. Suitable for beginners, there is a mentor. Flexible schedule, opportunity for growth.

Responsibilities

• 
  -Mobile or web application testing (functional, regression, UX testing).
  -Search, fixing and description of bugs in the Trello accounting system 
  -Checking the correctness of new features before the release.
  -Preparation of test cases and checklists.
  -Interaction with the development team, product manager and designers.
  -Error correction control and re-verification.

Requirements

• 
  -Attention to detail and systematic thinking.
  -Basic understanding of testing processes.
  -The ability to correctly formulate bug reports.
  -Desire to develop in the field -Experience working with test systems

Conditions

• We offer:
  -Experience in a real product.
  -A friendly team and mentor's support.
  -Flexible schedule.
  -Opportunity for growth in QA.
  
  

Contact information

• 87009979886 Alina 

Responsibilities:

– Deployment, configuration and maintenance of network equipment and software

– Support for VoIP systems and wireless networks

– Optimization of WAN performance using BGP, QoS and dynamic routing.

– Interaction with Internet service providers and vendors when launching new communication channels and implementing projects

– Solving problems related to network infrastructure in AWS
– Working with the security team to implement information security policies, tools, and procedures

– Development of technical documentation

Requirements:

– At least 2 years of experience as a network engineer,

– Practical skills in working with Cisco/Juniper equipment (routing, switching, firewalls)

– Strong understanding of the TCP/IP stack and the OSI model.

– Experience working with monitoring tools such as SolarWinds, Wireshark or their analogues

– Skills in automating network tasks using Python and Ansible

It will be a plus:

– Availability of certificates: CCNP, JNCIP-ENT, JNCIS-DC or similar.

We offer:

– Flexible work format from the office

– Medical insurance from the first day

– Budget for education: language courses, trainings, certifications

– Compensation for sports and mental health expenses

– 20 working days of vacation and paid sick leave

– The salary level is discussed at the interview.

Contact information

•  aymaral.andossova@dif.tech

Short description

A cloud restaurant system requires a backend developer with knowledge of Elixir, Postgresql, Linux, and Docker.
It is important to be able to solve problems with race condition and optimize queries using caching (Redis or standard Elixir tools).
Ability to work with a task queue (Oban or similar), websockets (Phoenix Channels). Knowing Phoenix Liveview would be a plus.

Requirements

Work experience from 3 to 6 years, and the knowledge mentioned above

Conditions

Remote project work

Contact information

87088496989 , post office 1633136@mail.ru

Short description

• We are currently looking for a Middle ML engineer (or Middle Software Developer who is familiar with classical ML and wants to develop in Data Science) who will develop existing solutions and participate in the creation of new ones. 

Responsibilities

• To work on the system in production is to improve its stability, performance, and model quality.;

• Develop and maintain ML pipelines;

• Participate in the full cycle of ML development - from data preparation and experiments to implementation and monitoring of models in production;

• Analyze data, test hypotheses, create visualizations and reports for business;

• Work with distributed data processing systems (Spark or analogues);

• To maintain the engineering quality of the code: unit tests, code review, documentation;

• Apply the best practices of team development.

Requirements

• Experience in team development and understanding of the principles of building "medium-sized" systems;

• Proficiency in Python and confident work with the ML stack (pandas, numpy, scikit-learn, lightgbm/xgboost/catboost);

• Data analysis and visualization skills;

• Experience in pipeline development or support (Airflow, Prefect, Luigi, or similar);

• Experience working with Spark or other distributed data processing systems;

• Knowledge of the basics of classical ML and statistics, participation in Kaggle or practical projects will be a plus.;

• Experience writing unit tests and working with git;

• Focus on professional and career growth.

Conditions

• Working in a strong ML team;
• Participation in the growth of a company operating in a promising AI market;
• Flexible work schedule, flexible provision of time off and vacations;
• Flexible work format: full remote.
• Support in professional and career growth, payment for specialized training, conferences and books, corporate discounts on English courses;
• Collaboration with experienced developers, data analysts, managers, and product specialists.

Contact information

•  aperekrestova@rubbles.ru

Bai Tabys is a dynamically developing Kazakhstani company created by professional IT industry specialists with extensive experience in the information technology market.

About the vacancy:

We are in search ofThe backend developer who will become part of our team.

Requirements:

• Strong knowledge of Java 11+, Kotlin and Spring Frameworks (Boot, Data, Cloud).;
• Understanding of SOAP and REST API, experience in their development;
• Knowledge of relational databases (PostgreSQL, Oracle) and SQL skills;
• Basic knowledge of Redis and Kafka;
• Experience working with Docker and Kubernetes;
• Skills of working with version control systems (Git);
• Understanding query balancing tools (nginx, haproxy, envoy, ingress);
• Ability to use log monitoring and analysis tools;
• You can work in a team and quickly understand someone else's code.

Conditions:

• Company-funded training;
• Working in a friendly, ambitious team and a great atmosphere. Interesting projects and tasks;
• Official employment in accordance with the Labor Code of the Republic of Kazakhstan and all social guarantees;
• Office work, Working hours: Mon-Fri, from 09:30 to 18:30, Sat-Sun weekends;
• The office is located on the left bank (approximately Saraishyk district).

We are waiting for you in our friendly and ambitious team!

Bai Tabys is a dynamically developing Kazakhstani company created by professional IT industry specialists with a high reputation and rich experience in the information technology market.

About the vacancy:

We are in search ofA Java Backend Developer who will be part of our team.

Requirements:

• Strong knowledge of Java 8+ and the Spring Framework (Boot, Data, Cloud).;
• Understanding of SOAP and REST API, experience in their development;
• Knowledge of relational databases (PostgreSQL, Oracle) and SQL skills;
• Basic knowledge of Redis and Kafka;
• Experience working with Docker and Kubernetes;
• Skills of working with version control systems (Git).

Personal qualities:

• Assiduity;
• Communication skills;
• Responsibility;
• The desire to learn.

Conditions:

• Training at the expense of the company;
• Working in a friendly, ambitious team and a great atmosphere. Interesting projects and tasks;
• Official employment in accordance with the Labor Code of the Republic of Kazakhstan and all social guarantees;
• Office work, Working hours: Mon-Fri, from 09:30 to 18:30, Sat-Sun weekends.

We are waiting for you in our friendly and ambitious team!